Four kinds of tax trouble. One office for all of them.
A return to prepare, an audit to answer, years that never got filed, a letter you'd rather not open — they usually belong to the same story, so they stay in the same file.
Most returns go wrong on the records, not the arithmetic. So the first thing we settle is which of these you are, and we build the file from there.
Individuals tax
Individuals & families
One return that reflects the whole year — wages, tips, investments, retirement draws, anything that came in — not just the last payslip you found.
Filing status checked first, because it changes every number that follows
W-2s, 1099s and statements matched against what the IRS already has on file
Dependents claimed with the paperwork each one actually needs
This year's return compared with last year's, so a big change gets explained
Business and self-employed
Business & self-employed
Sole traders, single-member LLCs, rentals and small companies. The business side and the personal side get reconciled so nothing falls between them.
Schedule C and business returns prepared from your own records, not estimates
Quarterly payments worked out so next April is not a surprise
Startup costs, home office, vehicle and equipment handled the way the rules require
Separate business records set up where everything is currently in one pile
Credits & deductions we check
The four most commonly left on the table.
None of these are automatic. Each one has its own test, and each one needs the right records to survive a question later.
Standard mileage deduction
Standard mileage deduction
If you use your own car, truck or van for work, you can usually choose between a set rate per mile or your actual running costs. We work out which one is larger before anything is filed.
The rate used is the published figure for the year being filed
Business miles count; driving from home to a regular workplace does not
A simple log — date, destination, purpose, miles — is enough to support the claim
The first year can lock a vehicle into a method, so that one is decided carefully
Child tax credit
Child tax credit
A credit for each qualifying child you support. It reduces the tax you owe directly, and part of it can still come back as a refund when the tax owed is small.
Generally a child under 19 at year end, or under 24 if a full-time student
A valid Social Security number and living with you more than half the year
The credit tapers as income rises — we check where you land
Shared custody and who claims which child settled before the return is prepared
Earned income credit
Earned income credit
A refundable credit for people who work and earn below a set limit. It is the credit most often missed, including by people without children.
You need earned income from work or self-employment, and a filed return
Investment income above a modest threshold can rule it out
Missed it? You generally have three years to claim it back
We test it every year rather than assuming it does not apply to you
Clean energy and vehicle credits
Clean energy & vehicle credits
Federal credits for making a home more efficient and for buying or leasing qualifying electric and plug-in vehicles. Most of these need more than a receipt.
Solar, heat pumps, water heaters, insulation and windows each carry their own rules
Vehicle credits depend on the model, the dealer, and your income
Some can be transferred to the dealer and taken off the price at the point of sale
We tell you what to keep before you buy, because the paperwork goes with the return
Rates, income limits and eligibility rules change from year to year. Nothing here is a promise that you qualify — every item on this page is checked against your actual return before anything is filed.
Tax preparation
Returns prepared properly, then explained.
The point of a return is not the form — it is knowing the numbers are right and why. We prepare it, check it, and sit with you until every line makes sense.
Personal returns for individuals and families, checked line by line
Business returns and bookkeeping for sole traders and small companies
Deductions and credits reviewed before anything is signed
The finished return walked through with you, in plain language
Audits
An audit is a question, not a verdict.
Most audits ask for proof of specific lines on a specific return. We work out exactly what is being asked, gather the records that answer it, and handle the back-and-forth.
The letter read first — what is actually being asked, and by when
Records gathered and organised to answer it
The response drafted, sent, and tracked until it closes
You told what to expect at each stage, before it happens
Unfiled years
The years that got away, brought up to date.
Unfiled returns feel bigger every year they sit. In practice they come down to a list: which years, which documents, what is owed. We build that list and work through it with you.
Missing years listed and reconstructed from what you have
Wage and income records pulled where documents are gone
What you actually owe worked out — penalties and interest shown
Payment options laid out plainly before anything is agreed
IRS letters
A letter you understand is a letter you can answer.
IRS letters are written to be read by computers and answered by deadline. We translate yours into plain language, find the date that matters, and write the response.
Any IRS or state letter explained before you react to it
Reply deadlines found and raised with you early
The response written and followed up
Copies of everything kept in your file
Get in touch
Tell us which of these sounds like you.
A few sentences is enough — we read every message and reply personally, usually within one business day.
Every form, line and letter is explained before you sign anything. No acronyms left unexplained.
One checklist
Your documents live in one organised file with a running checklist, so nothing goes missing.
Deadlines watched
We track the dates that matter to your return and raise them with you in advance.
Answers, quickly
Messages are returned within one business day, and you always know who is handling your file.
What we handle
Everything a tax file can ask for, from one office.
Most people arrive with one thing — a return to do, a year that never went in, a letter they'd rather not open. Those things turn out to be connected, so they stay in one file with one person responsible.
01
Personal tax returns
Annual returns for individuals and families, prepared properly and walked through with you before anything is signed.
Deductions and credits checked
Prior years corrected
Refunds and balances explained line by line
02
Business tax & bookkeeping
Sole traders, partnerships and small companies — quarterly estimates, annual returns, and books that stay current.
Entity choice walked through
Quarterly estimates planned
Monthly books kept tidy
03
Missed years & back taxes
The returns that never went in, filed properly, with what you actually owe worked out and a plan attached to it.
Missing years reconstructed
Penalty and interest totals shown
Payment options laid out plainly
04
Notices, audits & letters
A letter arrived and you're not sure how to answer. We read it, work out what is really being asked, and respond.
Letter explained before you react
Response drafted and tracked
Reply deadlines raised early
05
Credit repair
We go through your credit reports with you, challenge what's wrong, and lay out what actually moves your score.
Not sure which of these is your situation? Say so in your message — and if your problem belongs with a lawyer or someone else, we'll tell you that too.
Already filed?
Other ways to check your refund status
The website tracker is the one most people reach for, but it isn't the only route — and when you're on a phone rather than a laptop, one of these is usually quicker.
Online
Where's My Refund (IRS.gov)
The IRS's own refund tracker. It updates once a day, overnight, and shows the stage your return is at.
Whichever route you use, have your Social Security number, filing status and the exact refund amount from the return ready — the system checks all three before it tells you anything. An amended return is tracked on its own line and asks for the date you filed.